Shipping & Taxes


Order Dispatch

A majority of orders received before 5.00pm on any Working Day are processed and dispatched the same day on our Next Working Day delivery service and will take up to 48 hrs for delivery

Can we arrange same day Delivery ?

In some very few cases within Beirut, we can exceptionally arrange same day delivery If requested

Customer Feedback

We value your feedback.

We aim to provide you with excellent customer service. Please let us know how you think we are doing. Whether you want to let us know what we are doing right or how we can improve our service, simply fill out the form below.
If you are contacting us regarding a particular order please include the order number in the comments box.

Please make sure the email address you provide is correct, otherwise your query may not be received by our email system. Alternatively please email :

Corporate Orders

Christmas Orders

We recommend you to contact us early to discuss your requirements for Christmas. We can send corporate gifts to your customers and/or suppliers and supply drinks as gifts for your staff.

On the website you will find a wide range of drinks to choose from. All gifts can be sent containing your seasonal greeting's message.
We can as well customize special packaging and combinations of spirits bottles as per your budgets & requirements. Please fell free to send us your requests at :

Privacy Policy

At we are committed to protecting your privacy. We use the information we collect to process orders and to provide a better shopping experience. All Data is collected lawfully and maintained in total secrecy & privacy

What information do we collect ?

We collect information when you fill in an online form and every time you email or provide us with any details. If you visit our website, we automatically collect information. Information collected in this way is only used in aggregate form, to help us improve our service.

How do we use it ?

The information collected will be held and used by for the only purposes of administration, statistical and business data analysis and marketing.

We will NEVER sell your personal details to third parties for any marketing purposes or otherwise.

Cookies - What are they and how do we use them?

Cookies are pieces of electronic information. If you visit our website, cookies allow us to better customise your visit to your individual preferences, for example a "saved shopping basket", and help us provide you with the best possible service on our website. Most major websites use cookies and their use is standard on the Internet.

Privacy Policy Changes

We reserve the right to make changes to our Privacy Policy without prior notice. We will use information in accordance with the Privacy Policy Statement which was in effect at the time at which the information was collected.

Security is a secure shopping website. We recognise the importance of security for the credit and debit card details and other information you communicate with us over the Internet.

All online transactions are being processed securely and confidentially through Band Audi’s Trusted E-Payment gateway. The E-Payment Gateway is fully compliant with international standards of security systems including “Verified by Visa” and “MasterCard Secure Code” which have strong authentication technologies to protect all online transactions against fraud.
All transactions are being communicated with the payment gateway through Secure Socket Layer (SSL) which encrypts information submitted via our Web site when you place an order.