Terms and Conditions

Prices

The prices payable for the products that you order are clearly set out in the web site. If, by mistake, we have under-priced an item, we will not be liable to supply that item at the stated price, provided that we notify you before we dispatch the item concerned. All prices are expressed exclusive of any VAT payable unless otherwise stated. The price of the items does include the delivery charge


Minimum Order

Purchases on the VRINKS.com website are not subject to a minimum spend


Availability

If for any reason beyond our control, we are unable to supply a particular product, we will notify you as soon as possible.


Delivery

We deliver only to home or office addresses in Lebanon only within a maximum timeframe of 48 hrs ( working days)


Age Restriction

We will not sell to anyone who is not 18 years of age or over, as the law requires. By placing an order you confirm that you are at least 18 years old.
If you are buying a product/s as a gift - the recipient must also be over 18 years old. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID.
If the person receiving the order is unable to produce appropriate ID, unfortunately our couriers will be unable to leave the products.


Order Cancellation

once the order is invoiced & charged you may not cancel the order


Returns

We will provide a full refund or replacement of any products that are faulty. We must be notified of damaged or faulty products within 3 working days of receipt. We may require the faulty products to be returned to us. We will arrange this as necessary. On the rare occasion where the products delivered are different to those ordered we must be informed of this within 3 working days of receipt. We will arrange a collection of these products as necessary, once we have investigated the dispatch records for your order.


Claims for Breakages

Upon receipt of your order, the order should be carefully inspected to make sure that it is intact and in full. The courier must be informed of breakages or shortages at the time of delivery. We will not accept any claims for breakages or shortages unless they are stated on the couriers documentation. We must have confirmation of these breakages or shortages within 3 working days of delivery.

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